Frequently Asked Questions
Welcome to the Dendro Apothecary FAQ — your go-to guide for everything we make. From our handcrafted car diffusers and artisan perfumes to custom orders, refills, and safety details, we’ve gathered the most common questions (and answers) to help you get the most out of our products.
Q. Do you have a physical location?
Yes! Dendro Apothecary's products can be found at the Tree Wizard Workshop at 201 N. Main Street, Noble, Oklahoma.
Q: How do I use my diffuser?
-
Remove the wooden cap and inner stopper.
-
Replace the cap and tip the bottle gently to saturate the wood.
-
Hang from your rearview mirror or place in a small space.
-
Refresh as needed by tipping again.
Q: How long does a diffuser last?
About 4 to 6 weeks, depending on heat and airflow.
Q: Do you offer free shipping?
Yes; standard shipping (USPS Ground Advantage) is free on orders over $50. Under $50, shipping is calculated at checkout based on your address.
Q: Are diffusers a good gift?
If you're hunting unique gift ideas, this is one of my most-gifted products. With buy 2 get 1 free and the packaging, it's an easy "I picked this just for you" gift; people buy them in threes for exactly that reason. They work well as stocking stuffers, teacher gifts, hostess gifts, coworker gifts, and party or wedding favors.
Q: Where can I use a diffuser?
Anywhere small and enclosed. Cup holder, bathroom shelf, closet, desk drawer, nightstand, gym bag, locker, dorm room. The smaller the space, the stronger it reads.
Q: Which scent should I pick?
Shopping for yourself? Go by the vibe that feels like you. Shopping for someone else? Picture who they are; the plant person, the beach person, someone who might giggle at Fairy Farts. There's a scent for each of them.
Q. Is the price I see under each picture for one bar of soap, or for the amount in the picture?
The prices listed under each variety is per bar. We often show multiple bars of each variety to highlight the slight variations associated with the handmade, artisan nature of our products.
Q. Help! My package has arrived damaged/has the wrong products/is missing products/etc.!
Oh no! Please contact us via the "Contact Us" page and we will do our best to make things right ASAP!
Q. Is there a best by date for soap or car diffusers?
We recommend you use our products within 6 months for the best results, as the color and fragrances may begin to fade after that amount of time. However, our soaps will still get you clean after the fragrance and colors have dissipated!
Q: Are the fragrances safe?
Yes. We use premium fragrance oils and diffuser base that meet safety standards. As with all scented products, keep away from direct skin contact, pets, and children.
Q: Can I reuse my diffuser bottle?
Absolutely! Once the fragrance runs out, you can refill with your favorite scent. To reduce waste, we do make refill bottles upon request.
Q: Where are your diffusers made?
All Dendro Apothecary diffusers are handcrafted in Oklahoma, blended in small batches with care and whimsy.
Ingredients FAQ:
- Our soaps are made using organic RSPO certified palm oil and biodegradable glitters.
- We often use almond and coconut oil in all our artisan bars, unless otherwise stated.
-
Most products are vegan friendly but some use honey or beeswax from our organically-raised bees or goat's milk from our two pet goats , Aphrodite and Freya
